Introduction
Welcome to Way Of Will® Brightening Face Serum! We’re thrilled you’ve chosen our all-natural skincare products to help you achieve your brightest, most radiant complexion. Please take a moment to review our Terms & Conditions, which outline the rules and guidelines for using our website and purchasing our products.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and disclose data from our customers. Please review our full Privacy Policy before using our website or submitting any personal information.
Placing Orders
To purchase products on our website, simply add items to your cart, proceed to checkout, and complete the payment process. All orders require:
- Valid contact information – including your name, shipping address, email, and phone number.
- Payment method – we accept major credit cards and PayPal.
- Agreement to Terms & Conditions – you must accept our T&Cs to complete any orders.
For your security, we may verify billing information prior to order confirmation. We endeavor to process and fulfill all orders within 1-2 business days. However, delays can occasionally occur. We will email order updates, tracking information, and carrier contact details as applicable so you can monitor your shipment.
Pricing and Sales Tax
Product pricing listed on our website is in U.S. dollars and may change at any time. However, the price charged will be the current price at the time an order is successfully submitted. Our website will provide you with an estimated total including shipping fees and sales tax (where applicable) prior to completing checkout.
As an online retailer, we must collect sales tax in certain states and localities based on applicable laws and regulations. All required taxes will be added to your order total at checkout.
Promotions and Discounts
We periodically offer promotional discounts and coupon codes which you can apply at checkout to receive a percentage or dollar amount off your purchase. The following terms apply:
- Promo codes are one-time use only, first-come first-served.
- Only one code may be used per order.
- Codes have no cash value, cannot be combined with other offers, and are void where prohibited.
- We reserve the right to modify or cancel any promotion at any time without notice.
- Discounts do not apply to previously placed orders.
For any questions about promotions or valid coupon codes, please contact our customer service team.
Shipping and Delivery
We offer standard ground shipping within the contiguous U.S. with delivery timeframes varying based on your location. Expedited and international shipping options may be available at checkout for an additional fee.
Once your order is processed and ready to ship you will receive a tracking number via email so you can follow the status as it makes its way to you! Please allow up to 10 business days for delivery within the U.S. We are unable to reroute packages once in transit so be sure to provide an address where someone will be available to receive and sign for the package.
If no one is available to accept the order, the carrier may return it back to us, and you will be responsible for all additional shipping fees if you request that we attempt delivery again. We are not liable for lost, stolen, misdelivered, or damaged packages reported after delivery confirmation by the carrier. Please contact the shipping provider directly in these cases to report issues and file claims.
Returns and Refunds
If you are not fully satisfied with any product you purchase from our website, you can return it for a full refund within 30 days of delivery. Please see our Return Policy for complete instructions on how to package and ship returns back to our fulfillment center.
Once received, we will process your refund back to the original payment method used at checkout. Refunds may take 2-3 business days to reflect in your account. Return shipping costs are non-refundable unless the return is due to our error.
We cannot process returns or offer refunds for:
- Used products with broken seals or missing components
- Products not purchased directly from our website
- Custom or made-to-order merchandise
- Digital downloads, services, or gift cards
- Medical devices that have been opened or used
Please contact us prior to return shipment if you have any questions about our policies or how to process a refund.
Product Representations
We strive to display and describe our products as accurately as possible on our website. However, we do not warrant that product descriptions, colors, imagery, or other content is entirely precise or error-free. Actual products may vary slightly from what is presented online.
Key product features:
- Our Brightening Face Serum is made with natural, gentle ingredients like licorice root extract and vitamin C to help brighten, even skin tone, reduce blemishes, and refine pores.
- This lightweight, fast-absorbing serum delivers noticeable results within 4 weeks when used daily.
- Suitable for all skin types, including sensitive and acne-prone complexions.
- Paraben-free, sulfate-free, cruelty-free, non-GMO, and made in the USA.
- 1fl. oz. bottle.
While we stand behind all of our products and believe they can deliver amazing benefits when used as directed, individual results may vary based on skin type, usage, and other factors. Our serum is intended as a cosmetic treatment, not a cure or medical solution, and any testimonials about it represent individual experiences, not guaranteed future outcomes for all.
Medical Disclaimer
The content on our website and any information provided about our products is for general informational and entertainment purposes only. It is not intended as medical advice and should not be relied upon as a substitute for professional medical consultation, evaluation, diagnosis, or treatment.
Before trying any new skincare regimen or using our products to treat any specific skin conditions, we strongly recommend consulting your physician or dermatologist first. Do not disregard, delay, or avoid medical advice due to information presented on our website. If you experience any adverse reaction after using our serum, discontinue use immediately and seek urgent medical care.
We do not assume liability for any reactions, injuries, or damages that may result from use of our products. Reliance on any information provided by us is solely at your own risk.
Reviews and Testimonials
If you choose to submit content like product reviews, testimonials, before & after photos, or other related media to share your experience with our brand, you grant us permission to use such content in marketing materials and channels at our discretion. We may feature customer stories on our website, emails, social media, and in other promotional content.
By sending us submissions, you confirm and warrant that:
- The content is your own work and creation.
- You own the rights to grant us usage permission.
- The content is accurate and truthful based on your genuine experience.
We reserve the right to edit or modify content as needed to meet format requirements. Please note that not all submissions are guaranteed to be published. We do not offer financial compensation for any submissions selected for use in marketing materials or channels.
User Content and Behavior
Users are expected to treat each other with respect while visiting or interacting with our website and social media channels. Engaging in any harmful, offensive, or inappropriate behavior is grounds for account suspension or termination at our sole discretion. This includes but is not limited to:
- Aggressive, abusive, or bullying language
- Hate speech and discrimination
- Violent threats
- Sexually explicit material
- Spam, promotions, and links to malicious sites
- Infringing on intellectual property rights of any party
- Impersonating others or misrepresenting identity
Our website and internal systems may allow you to submit or post your own content, comments, or information for others to view (“User Content”). You retain full ownership of any original User Content you share.
By submitting User Content, you grant us a perpetual, worldwide, non-exclusive license to host, store, reproduce, modify, distribute, and publicly display your content. This allows us to showcase and promote user reviews, testimonials, photos, stories, and more.
You affirm you will not submit any User Content that is defamatory, harassing, invasive of privacy or publicity rights, abusive, threatening, harmful, obscene, profane, or otherwise objectionable or illegal. We reserve the right to delete or disable access to objectionable User Content at any time.
External Site Links
For your convenience, our website may contain hypertext links to external sites and content not controlled by us. We have no control over third party sites and are not responsible for their availability, content, advertising, products, or practices.
Your use of such sites is entirely at your own risk. We do not endorse any linked sites or make warranties about their content. Viewing any third party site is done at your own discretion and sole liability.
Intellectual Property Rights
All proprietary content featured or available on our website, including but not limited to our trademarks, brand names, logos, photography, videos, text, images, graphics, and website design, is subject to copyright, trademark and other applicable intellectual property and proprietary rights under the laws of the United States and other countries. You may not reproduce, distribute, modify, create derivative works of, publicly display, or in any way exploit such material without express written permission.
Indemnification
You agree to indemnify, defend, and hold harmless our company, employees, officers, directors, and representatives from any claims, damages, liabilities, costs, and expenses (including attorney fees and court costs) that arise out of your use of our website, violation of any third party rights, violation of these Terms and Conditions, or other actions connected to your access to and use of our website and purchase of products.
Disclaimers
Your use of our website and purchase of our products is entirely at your own risk. Our website and all information, content, and materials it contains are provided on an “as is” basis without any expressed or implied warranties of any kind. We disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
- Our website or online store will operate error-free or continuously
- Information provided on our website is accurate, reliable, or correct
- Our website is free from viruses and harmful components
- Any defects in our products will be corrected
To the fullest extent permitted by law, our liability for any damages arising out of your use of our website or purchase of products shall not exceed the total amount of fees paid to us by you during the 3 months prior to the time such claim arose. We will not be liable for any indirect, punitive, special, incidental or consequential damages.
State laws:
Some states do not allow limitations on implied warranties or exclusions of certain damages, so portions of the above disclaimers may not apply to all users. The disclaimers and limitations on liability shall be to the greatest extent permitted by the applicable state law.
Limitations on Liability
We strive to provide the most accurate product info and high quality skincare items to our customers. However, there are certain limitations on what damages we will be liable for. These limitations include but are not limited to:
General limitations:
- We are not liable for any damages exceeding the total fees paid to us by a customer in the preceding 3 months before the incident.
- We are not liable for lost profits or lost business opportunities.
- We are not liable for any special, indirect, incidental, punitive, or consequential damages.
Limitations regarding our website:
- We are not liable for personal injury or property damage caused by use of our website.
- We are not liable for any viruses, data breaches, or other cybersecurity incidents.
- We are not liable for any inaccuracies, errors, or omissions on our website.
- We are not liable for any interruptions or website downtime.
Limitations regarding products:
- We are not liable for adverse reactions or any injuries resulting from product use not aligned with label directions.
- We are not liable for lost, stolen, damaged, or misdelivered products once accepted and scanned by the shipping carrier.
- We are not liable for expired products or reduced efficacy of products after the listed expiration date.
- We are not liable for products sold by unauthorized third party retailers.
Any liability we may have shall be limited to the fullest possible extent under applicable law in the relevant jurisdiction. By purchasing from our website or using our products, you waive any right to recover damages exceeding what is expressly permitted in these Terms & Conditions.
Modifications and Changes
We reserve the right to modify or change these Terms and Conditions at any time without advance notice. You should check back periodically for updates. The most recently updated T&Cs will supersede any prior T&Cs or additional terms between you and us.
By continuing to use our website and purchase our products following any changes, you agree to abide by the revised policies and terms. If any change is found invalid, unlawful, or unenforceable, the remaining portions shall still remain in full force and effect.
Governing Law
These Terms and Conditions shall be governed under the laws of the State of California, USA. Any disputes relating to these Terms or your use of our website shall be brought exclusively in the courts located in Santa Clara County, California.
Contact Us
If you have any questions about these Terms and Conditions, please get in touch with our customer service team:
Email: [email protected]
Phone: 1-800-123-4567
We’re always happy to help our customers and welcome any feedback about how we can improve your experience with Way Of Will®. Thank you again for choosing our natural skincare products – we can’t wait for you to start glowing!